Media Summary: After trying out all the popular social media help desk softwares, there is only one that really stands out. Try out JivoChat with our ... Demonstration of RT::Extension::PagerDuty, a free extension connecting This is a video of a live webinar we held as part of the release of
Request Tracker - Detailed Analysis & Overview
After trying out all the popular social media help desk softwares, there is only one that really stands out. Try out JivoChat with our ... Demonstration of RT::Extension::PagerDuty, a free extension connecting This is a video of a live webinar we held as part of the release of This video demonstrates an extension that sets up a change management process in If you run Splunk, you can install the free RT Connect app from Splunkbase and automatically create tickets from alerts in Splunk. We show some of the improvements to the Quick Ticket Create component in
In RT 6, users have new options available in saved search settings that allow refreshing individual search widgets on a ... This video gives a quick tour of asset tracking features that are standard in