Media Summary: Purchase the complete and updated course on Udemy. Use the below link to buy the course for a special discounted price. Test your flow by caling in to the contact centre. Timelines: 00:37 How does it work? 01:11 Key Concepts 01:39 Demo (Plan & Design Contact Center) 02:56 Demo begins
Amazon Connect Tutorials Part 03 - Detailed Analysis & Overview
Purchase the complete and updated course on Udemy. Use the below link to buy the course for a special discounted price. Test your flow by caling in to the contact centre. Timelines: 00:37 How does it work? 01:11 Key Concepts 01:39 Demo (Plan & Design Contact Center) 02:56 Demo begins In this video, you'll see how a team can use forecasting, capacity planning, and scheduling to effectively manage staffing, forecastĀ ...
