Media Summary: What if you could manage many of your core contact center objects right alongside your source code? What if you could build and ... Genesys Dialog Engine helps you to create bots through a natural language understanding (NLU) engine that can understand ... Genesys Cloud's Architect is a powerful tool for creating flows but sometimes you might need data from Genesys Cloud that isn't ...
Devcast Tutorial 24 Cx As - Detailed Analysis & Overview
What if you could manage many of your core contact center objects right alongside your source code? What if you could build and ... Genesys Dialog Engine helps you to create bots through a natural language understanding (NLU) engine that can understand ... Genesys Cloud's Architect is a powerful tool for creating flows but sometimes you might need data from Genesys Cloud that isn't ... Richard Schott demonstrates how to drop a compact PureCloud (Genesys Cloud) client UI into any web application using the ... Join our Product Director, Becky Powell, for an exploration of our Audit APIs. Learn about the available audit topics and see how ... Did you know that real-time call monitoring is possible with Genesys Cloud? The potential uses for these transcripts are many, ...
GUIs are for the weak. At least when you have to do day-to-day system administration with any kind of software platform. We all know and love the contact center capabilities of Genesys Cloud, but join us to learn about its amazing UC capabilities as ... Join us for a tour of the newly refreshed Genesys Cloud Jason Mathison demonstrates how to get a customer phone number (AKA the ANI) and attach it to the interaction using a ... Integration. It's not the most fun part of software development, but it is one of the more critical things you need to think about as you ... John Carnell, the manager of the Genesys Cloud Developer Engagement team, gives a preview of the new Genesys Cloud
