Devcast Tutorial 6 How To

Agnes Corpuz and Prince Merluza explain how to download recordings in bulk to your desktop and directly to Amazon S3 using ... Genesys Cloud's Architect is a powerful tool for creating flows but sometimes you might need data from Genesys Cloud that isn't ... Open messaging is a lightweight, webhook-based integration that facilitates messaging with 3rd party systems and external ... Did you know that real-time call monitoring is possible with Genesys Cloud? The potential uses for these transcripts are many, ... The Genesys Cloud Analytics (PureCloud) API is an atlas of time-series data spanning both real-time and historic periods. Maisey ... Building an integration with a cloud-based platform is easy, operationalizing it to be resilient takes forethought and design.

Join our Product Director, Becky Powell, for an exploration of our Audit APIs. Learn about the available audit topics and see how ... GUIs are for the weak. At least when you have to do day-to-day system administration with any kind of software platform. If you missed the live session, don't worry! We understand that schedules can be tight. You can still catch up on all the insightful ... Join us for a tour of the newly refreshed Genesys Cloud CX Developer Center followed by a meet and greet with the Developer ... Learn more development opportunities available for developers working in the Salesforce environment. Learn about client side ... Dan Stoops demonstrates how to build a chat bot and extend it into a voice bot. A good bot solution requires a nice customer ...

Genesys Cloud has long supported embedding web applications inside of the Genesys Cloud UI, but join this webinar to see how ...