Media Summary: Tim Smith walks through the PureCloud (now Genesys Cloud) Developer Tools that can save time when building integrations. Incentivize and reward your agents not just Genesys Dialog Engine helps you to create bots through a natural language understanding (NLU) engine that can understand ...
Devcast Tutorial 4 Speed Up - Detailed Analysis & Overview
Tim Smith walks through the PureCloud (now Genesys Cloud) Developer Tools that can save time when building integrations. Incentivize and reward your agents not just Genesys Dialog Engine helps you to create bots through a natural language understanding (NLU) engine that can understand ... Genesys Cloud's Architect is a powerful tool An overview of the PureCloud Developer Tools. Webinar presented by Tim Smith on December 11th, 2019. Have something to ... Learn more development opportunities available
Jason Mathison demonstrates how to get a customer phone number (AKA the ANI) and attach it to the interaction using a ... Genesys Predictive Engagement allows you to capture and analyse each of your customer's journeys on your website and ... ... of logical drive that you can create on your machine called a Dev drive and they say that this thing In this video we'll go through using persistent prompt caching, batching and tool calls all working together to make a super agent ... Did you know that real-time call monitoring is possible with Genesys Cloud? The potential uses Yes, you read that right, ask us anything. Our panel of developers and product managers will take a stab at answering any and all ...
