Media Summary: Incentivize and reward your agents not just for their contact center performance but also for Changes to the Genesys Cloud Analytics APIs are coming September 2020 that could impact the Genesys Cloud has long supported embedding web applications inside of the Genesys Cloud UI, but join this webinar to see how ...
Devcast Tutorial External Metrics For - Detailed Analysis & Overview
Incentivize and reward your agents not just for their contact center performance but also for Changes to the Genesys Cloud Analytics APIs are coming September 2020 that could impact the Genesys Cloud has long supported embedding web applications inside of the Genesys Cloud UI, but join this webinar to see how ... Genesys Cloud's Architect is a powerful tool for creating flows but sometimes you might need data from Genesys Cloud that isn't ... Learn how to set up VictoriaMetrics Stack in Kubernetes — a faster, more efficient alternative to Prometheus! In this step-by-step ... The Genesys Cloud Analytics (PureCloud) API is an atlas of time-series data spanning both real-time and historic periods. Maisey ...
An overview of the PureCloud Developer Tools. Webinar presented by Tim Smith on December 11th, 2019. Have something to ... Richard Schott demonstrates how to drop a compact PureCloud (Genesys Cloud) client UI into any web application using the ... Join us for a tour of the newly refreshed Genesys Cloud CX Developer Center followed by a meet and greet with the Developer ... Join us for an introduction of the new Genesys Cloud Bot Connector integration that will allow AI/NLU providers to integrate their ... Did you know that real-time call monitoring is possible with Genesys Cloud? The potential uses for these transcripts are many, ... Jason Mathison demonstrates how to get a customer phone number (AKA the ANI) and attach it to the interaction using a ...
